Cool R Us, Inc A/C & Heating

Yvonne Baket 2 months ago

The HVAC Technician who made a visit to my home was friendly, polite and respectful. He did his job in a timely manner and before leaving he explained what was done. I would recommend this company to anyone who values good service.

Nicole B 2 months ago

Very upset! The tech was not very thorough ac was freezing up blamed it on the filter being dirty I always change the filter he didn’t even check coils inside to see if anything was on them. We paid over $100 for nothing we asked if he could attach uv light that came unscrewed when we took a pic to show what was going on he told us he would have to charge additional $75 to attach it back on ok. Here’s a pic of dirty coil that froze again he could have just brushed it off. Feel so ripped off. Only good thing was the customer service department was very helpful and contacted us back very fast got someone out right away. Just wish they could have sent a more knowledgeable repair person. Review keeps getting hidden.

Steven Buchanan 3 months ago

Very pleased with the service I received with cool R us. They are prompt, the service tech was knowledgeable. He came addressed the issues and made the necessary repairs. Would definitely recommend. He said that I needed a part that he have to check and see if they had on hand. Cool R us response back the same day letting me they the part on and could come out the next. Which I think is outstanding. Thanks Cool R us.

Pam Voisin 4 months ago

Cool R Us Is an AWESOME company and they did an AWESOME job. Skerdi and Abdul worked so hard to assemble my new AC unit with precision and perfection. They took care not to mess up my floors, they took their time so as not to rush the job and they were very courteous and polite. Before the job was complete Elloi and Victor showed up to offer assistance to make sure they left me with a smooth, running AC. In addition to all of this fine work, I found the price to be fair. Especially compared to the quote I got from another company which was $5000 more… That nearly blew me away. Thank you Coo R Us!

Ardian Gjoka 6 months ago

The AC installation went very smoothly. The installer, Vase, was very professional and did a great job from start to finish. He arrived on time, worked efficiently, and made sure everything was installed correctly. The system is running perfectly, and he also took the time to explain how everything works. Overall, I’m very satisfied with the service and would highly recommend them.